www.jlove.gr is the online store for displaying and distributing products online, based in Heraklion, Crete. Before entering the online store and browsing our website, we invite you to consult the following terms and conditions, which apply specifically to the use of the JEWELSLOVE O.E.'s online store, located at www.jlove.gr.
Make sure you agree to the following terms and conditions because your continued use and browsing of the above www.jlove.gr website will constitute your explicit and unconditional consent and consent to them.
www.jlove.gr reserves the right to unilaterally modify or update these terms and conditions of transactions made through its online store, in accordance with its needs and conduct. Jlove.gr undertakes to inform users of any changes and any changes, through the website of this online store. It is clarified that changing terms does not cover orders that you have already made.
Information & Products Provided
The contents of this site are purely informative.
www.jlove.gr cannot guarantee the availability of the products, but it guarantees timely information to end consumers about their unavailability.
www.jlove.gr is solely responsible for fraud and gross negligence in the event of a delay in the delivery of ordered products and for information provided by it or its services through its website.
The online store www.jlove.gr is not responsible for any technical problems that may occur to users when attempting to access and during the site and are related to the operation or compatibility of their own infrastructure with the use of the website. Also jlove.gr has no responsibility for the acts or omissions of third parties and in particular unauthorized third parties' interference with products and / or services and / or information made available through it.
Intellectual property rights
The web site www.jlove.gr is the official website of JEWELSLOVE OE Company. All content of the Website, including images, graphics, photographs, drawings, texts, services and products is the intellectual property of the company and are protected under the relevant provisions of Greek law, European law and international conventions.
Any copying, analog / digital recording and mechanical reproduction, distribution, transfer, downloading, processing, resale, derivative work or misleading the public about the actual provider of the Content of the Sites is prohibited. Any reproduction, reproduction, uploading, announcement, dissemination or transmission or any other use of the Content in any way or medium for commercial or other purposes is permitted only with the prior written permission of the company, us or any other rightful holder of the above
The names, images, logos and trademarks that represent jlove.gr and / or third parties affiliated therewith, and their products or services, are JEWELSLOVE O.E. and / or www.jlove.gr and / or the above third parties and are protected by Greek, EU and international trademark laws and industrial and intellectual property and unfair competition.
In any event, their appearance and exposure on the www.jlove.gr website should not in any way be construed as a transfer or assignment of a license or right to use them.
Users of www.jlove.gr agree that they will not use these and our Company's online store to send, post, e-mail or otherwise transmit any Content that is illegal, harmful, threatening, offensive , annoying, slanderous, defamatory, obscene, obscene, bibliographical, violates someone else's privacy, shows empathy, or expresses racial, ethnic or other discrimination, may harm minors in any way, has no right to violate any patent, trademark, trade secret, or other law or contractual or management relationship (such as inside information, proprietary and confidential information acquired or disclosed as part of an employment relationship or covered by confidentiality agreements), infringes any patent, trademark, trade secret, copyright or other third-party proprietary rights, contains software viruses or any other codes, files, or programs designed to interrupt, cause harm, malfunctioning or obstructing the operation of any computer software or hardware, intentionally or unintentionally, violates applicable Greek and Community law and its provisions, may interfere with any third party in any way and any content used to collect or store users' personal data.
www.jlove.gr makes every effort to provide high quality services. However, errors in pricing and secondary product listings cannot be ruled out and it cannot be assured that there will be no website downtime or "human" errors when updating / quoting a product.
When you place your order you will receive an automated e-mail indicating the details of your order.
After processing the order from the online shopping section of jlove.gr, you will receive the second and confirmation email with the shipping details of your order.
If there is a pending order in your order then a corresponding email will be sent to you. Alternatively we will contact you on the phones you have provided when registering or placing an order on our site.
Cancellation Policy - Returns - Cancellations
You have the right to return the products you purchased and to request replacement (a) in all cases where JEWELSLOVE O.E. you were delivered products other than or substantially different from what you ordered. Please contact +30.694.920.4710 or +30.693.618.9111 for any queries.
Business Details - Right of Withdrawal
According to the current legislation, the user has the right to withdraw from the purchase of products through www.jlove.gr with a statement addressed to the company JEWELSLOVE OE, Tax No. 0801139777, DOU Heraklion, based in Heraklion, Crete, within 14 days of receipt of the products.
Refund: Within 14 days and after your refund and your original order has been paid by credit card debit, you will receive your money back with a bank account you indicate to us.
It is suggested to the customers of the e-shop when they receive products and they have been damaged, cracked or completely destroyed then they should contact the courier within 24 hours of receipt. In order to compensate for any damage, the products must not be removed from the parcel and delivered exactly as received by the courier within 24 hours.
Order cancellation may be made in the following cases:
Before ordering is completed, during the online ordering process you can "back" and remove the quantities of products from your cart by clicking on the "remove" button.
If the online order has been completed but the product has not yet been shipped you can call +30.694.920.4710 or +30.693.618.9111 store hours and one of our partners will cancel your order. The cancellation will not occur unless a confirmation is sent by the COMPANY by email to the customer.
If the order has been completed and shipped, it cannot be canceled.
After receiving the product, call us at +30.694.920.4710 or +30.693.618.9111 explaining why you would like to cancel your order. One of our partners will serve you immediately and inform you of all your options.
If your order has been completed electronically and you wish to cancel it please contact +30.694.920.4710 or +30.693.618.9111 to provide your order details within one day of order placement.
All card payments are processed through Alpha Bank's "Alpha e-Commerce" online payment platform and uses TLS 1.1 encryption with 128-bit Secure Sockets Layer (SSL). Encryption is a way of encoding information until it reaches its designated recipient, who can decode it using the appropriate key.